Licencing and guarantee

Question: What is Adria Scan license policy?

Answer: Adria Scan licenses are lifetime license which means that there is no time limit for the use of the software.

The license includes a guarantee that the software will function through a time period of one year.
Throughout this time period users will receive free updates of software. After the expiration of the 1 year period
users will still be able to use the software but updates and technical support will be charged on yearly basis.

Adria Scan Readers license consists of two parts. First part is the software key (license) while the other part is the hardware key. The hardware key license is a chip which is located in the scanner (ScanShell scanners) or in the form of hardware key
on a USB stick - Dongle.

The license is issued to the specified user and it is not transferable to other users without special permission of Adria Scan.

Question: What kind of guarantee is provided for ScanShell Scanners?

Answer: ScanShell scanners come with standard one-year RTB warranty.

In case of defective scanner in the guarantee period it is necessary to send us scanner for a control
and if it is determined as malfunction we will send you the new one.